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Reporting Cisco Contact Center Enterprise

The Reporting Cisco Contact Center Enterprise (CCER) course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. The course explains the nuances of analyzing and troubleshooting in various deployment scenarios: Designed Tier 2/Day 2 Support. The Cisco® Contact Center Enterprise (CCE) solution helps businesses deliver a connected digital experience, enabling you to provide contextual, continuous, and capability-rich journeys for your customers, across time and channels. The course teaches you the business application of the CCE solution providing the framework of interrelationship between both core and optional components required to configure the CCE solution.

Leveringsmetode

  • Åbent kursus

    Traditionel klasserumsundervisning

  • Åbent kursus (Virtuelt)

    Live klasserumsundervisning du tilgår virtuelt

3 Kurser fundet

    • Leveringsmetode Åbent kursus (Virtuelt)
    • Dato 11-12 juli, 2024
    • Lokation Virtual
    • Sprog: engelsk

    DKR14.500,00

    • Leveringsmetode Åbent kursus
    • Dato 03-04 oktober, 2024
    • Lokation Ballerup, Denmark
    • Sprog: engelsk

    DKR14.500,00

    • Leveringsmetode Åbent kursus (Virtuelt)
    • Dato 03-04 oktober, 2024
    • Lokation Virtual
    • Sprog: engelsk

    DKR14.500,00

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